Questions, answered.
Warranty, guarantee, timelines and how we work, the things clients ask us most.
What does the 2-year warranty cover?
Our warranty covers workmanship defects for two years from project completion — for example peeling or cracking caused by application, failed joints, or fittings that come loose under normal use. If a covered defect appears, we return and put it right at no cost to you.
What does the 5-year guarantee mean?
The 5-year guarantee is our long-term durability commitment. We select and apply materials so finishes and fabrication stand up to everyday use and the Ugandan climate. If one of our finishes or installations fails under normal use within five years, we assess it with you and agree a fair remedy. It reflects the confidence we have in our materials and methods.
Which areas do you serve?
We are based at Martyrs Mall on Namugongo – Kira Road and serve clients across Kampala and surrounding areas, including Kira, Namugongo, Najjera, Ntinda, Kyaliwajjala and nearby neighbourhoods. For larger projects further afield, talk to us — we review them case by case.
How do I get a quote?
Send a quote request through this website, call us, or message us on WhatsApp. We discuss your project, arrange a site visit where needed, and then issue a detailed written quote with a clear scope, price and timeline — before any work begins.
How long does a typical project take?
It depends on scope: a feature wall or set of curtain rods can take a day or two, while full-house finishes, fabrication runs or paving a compound take longer. Every quote includes a committed timeline, and our crews keep you updated until handover.
Do you supply materials, or can you work with ours?
Both. Most clients choose our supply-and-install service so we can guarantee material quality, but we also work labour-only with materials you have already purchased.
Do you work with developers and commercial clients?
Yes. Property developers, landlords and people building are our core clients, alongside residential and commercial customers. We handle apartment blocks, offices, retail spaces and private homes with the same standard of finish.